Appliance maintenance: lamo refrigerator broken haven't repaired

Refrigerator compressor is broken, the repair period, businessmen also on the invoice to the stated: If within one year of bad oz new machine also paid $ 500, if three years bad words oz new machine. Results now refrigerator broken does not change even if you don't have to give us, really anxious dead, there is no refrigerator is not easy to give manufacturers the phone has also been said to help find someone to repair or not a statement that has now been more than a month, I want you to help me solve this problem, thanks!