Avoid electrical appliance repair "trap" experts offer advice for your child

"Little disease overhaul, repair", disease toll free graffiti quoting, mouth no standards; "fortress repair money guerrilla", o no trace ...

Currently, the maintenance industry chaos. As mobile phones, TV, washing machine, air conditioning, etc. become a necessity of life, the maintenance of these products also became part of the "headaches". This week, we will be reported in the daily life and how to avoid falling into the trap of maintenance "," experts offer advice for you "," children.

Mr. Ma a brand in the fridge is broken, in mid-May, he will be sent to the brands of refrigerator authorized repair center.

Maintenance check after refrigerator compressor is broken, replace a new compressor to pay $ 300, and oral commitments the parts guaranteed for one year. In early June, Mr. horse of refrigerator repaired, you can get home after six days without refrigeration. Repair center that is temperature is broken, but not necessary spare parts to Mr. for other brands of temperature control. Not long after, the refrigerator has no downtime, repair and overhaul after compressor has broken down. The month of July, Mr. complaints to consumer associations. Business associations believed that the repair center's commitment to preserving a year, the compressor and Mr. Ma of the contractual relationship established between. But according to the actual situation, the repair center failed to perform, under the mediation of the consumers, the service eventually returned to Mr. Ma acquisition costs of $ 300. compressor

In fact, in the home appliance repair, replacement parts and service life long disputes the universality of the case.

Press random interviewed many consumers, there are more than 80% of consumers said, never pay attention to the on-site maintenance staff is carefully fill in the repair order.

Technical issues I don't understand, can be repaired. Xiaoguan just repair the water heater at home too. Like a few consumers like xiaoguan, "troubles", not active on maintenance staff. Many service providers will only let consumers make check names perfunctory.

Experts believe that it is under warranty or warranty, maintenance records are important documents, is a written agreement.

Warranty repair content recorded in detail, what to be aware of repaired. Out-of-warranty repair service is a social service, from the civil law perspective, the maintenance service providers and consumers is a civil legal relationship. Civil law about "who advocate, who is proof", consumers must take the initiative to maintain its own civil rights. For a detailed repair records for the two sides of the relationship between the service sale into a written agreement in order to avoid irresponsible verbal commitments.