Friday, December 3, 2010

Consumers beware: don't let the "Cottage" service points have eyes

Recently, the press repeatedly receive consumer complaints, reflected some appliances xicheng special repair station, is counterfeit; brand name cosmetics, is counterfeit; multi-function mobile phones, the film is false. If you are experiencing problems related to consumption, eyes don't "village shop" and "cottage cargo".

Repair shop called "special repair shop" brands attract customers

-"Fortress" Haier Refrigerators special repair shop was investigated

"Fortress" repair shops are complaints

Ms. reflect public Tao, she found a network of Haier Refrigerators shuoying, refrigerator sent to repair times are not fixed.

After the repair shop will no longer ignore her, the attitude of service, let Ms. Tao is not suspected its Fayetteville points.

Complaint, the Wuxi business network supervisor Branch staff immediately investigated and found that the repair shop has the license, but is not a special repair shop.

Business officers told reporters that the repair shop to attract more customers, Web site claiming to be "Haier, Daikin, Chunlan," and other big brand appliances of Fayetteville, but above all brand distributor be a deny. Chamber of Commerce and industry personnel was ordered its rectification, and stop the false propaganda on the Internet, while its economic penalties. Leave out the "special" dozens

In the vicinity of yellow roadway markets, Electrolux refrigerator shuoying Xu managers reflect, home appliance brand to offer special repair shops, usually let local dealer recommended, after the company and the recommended maintenance contract, the contract signed authorization generally "annual check."

Currently, Wuxi by authorized Electrolux refrigerator-dimensional point only his family, never publish information on the network.

Then, press the "Wuxi Electrolux refrigerator shuoying" as key words through the Baidu search, it will take up dozens of related units.

Press random dialing up three phones, a beginning that claims to be shuoying, but the "three guarantees" service is not free.

Journalists trying to dial 114 query "Wuxi Electrolux refrigerator shuoying phone" operator that no relevant number.

The operator told reporters that they had an internal database, as long as you have registered in them, can be found, does not exclude "used to be the Fayetteville point and now is not a", but if you have not registered, even authorized Fayetteville points are also not find.

Many ways to prevent them

Wuxi business network Supervisor Bureau reminded the public that if a problem looking for home appliances shuoying, be sure to brighten eyes to prevent them.

First, followed by the vendor, they find a genuine point of Fayetteville; Secondly, the Fayetteville point of contact, you can check with three packs of maintenance is free, if the other answers are not free, you can be 100% judge is a "fortress"; in addition, maintenance technician, to see if they have company uniform maintenance documents; Finally, if you want to avoid the "source"-dimensional point village, it is best to call the brand's customer service telephone for national unity, through a company to arrange shuoying.

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