Monday, December 6, 2010

Refrigerator compressor problems on both sides to carry out the maintenance costs

21 November, the public Sun three credits received from the urban area of a large home appliance stores, and he negotiated a refrigerator repair costs. But the Sun three good but questioned on this issue: electrical repair process and then the new question, repair costs out of the who?

Early this month, Sun 3 and found myself home refrigerator cannot refrigeration.

He found his neighbor, an electric appliance repairman. In view of his home state of the fridge, the repairman recommendations Sun three credits the refrigerator to purchase shopping centre, repair, "they built better. ”

Sun 3 and heard the views of the mechanic in the fridge to the third Qu road, a large electric shopping centre.

As the refrigerator buying time longer than the warranty period, the shopping centre informed the Sun three good repair costs need his fridge come out. "At the shopping centre, the judgment is the refrigerator leak, repair costs two $ 300. ”

Sun 3 and agreed to the proposal of the shopping centre.

After one week, Sun three credits received shopping centre phone, claiming that the refrigerator repaired, you need to try to run it. You can then he waited a week before the "home" in the fridge, but got a shopping centre, phone, tell him the refrigerator compressor is broken, fix requires a fee of $ 500. The $ 500 payment need Sun three credits.

"My refrigerator repair previously compressor is good, is he repaired during bad, how can let me out of this $ 500?" Sun three good think shopping approach is inappropriate.

He refused to pay the cost of repair for the compressor.

21 November afternoon journalists call the large home appliance stores the maintenance department, informed that the refrigerator is Mr. Sun delivered to them, the compressor has indeed in the repair process is broken, but "this is because the leak in the fridge, not caused by our maintenance staff due to improper operation."

Shopping Centre staff told reporters that if it is caused by improper operation of the maintenance personnel electrical fault, they will give consumers the appropriate compensation, the Sun three credits in the refrigerator and not in this column. Staff also told reporters that they had and Sun contacted three Liang, and reached a consensus.

After that, press again call the Sun three credits.

He told reporters that he had received a phone call, as for the shopping centre in the fridge if the leak can cause damage to the compressor, he would also like to professional consultation before you can decide whether to accept the shopping centre. "Hope to find a neutral third party, give a convincing answer to the question, I find it hard to believe, they say. ”

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