Refrigerator warranty period, "the doctor" was charging consumers should be free

Refrigerator for a few years of refrigeration is not good, maintenance staff was called pipe leakage and the maintenance of the refrigerator compressor.

The same question, what should and should not be repeated paying.

May 2007, the family lived in xiajin County a community MA in a household appliance shopping spend County seats 1800 Yuan to buy a brand refrigerators.

Just bought, refrigerator use fairly normal. Available since the beginning of this year, refrigerators began to frequent "risk". In July this year, Mr. Ma, found on the fridge fruit, meat should have deteriorated, a look at it the refrigerator was "the strike". Mr. MA is found within the County brand special repair shop for maintenance. Maintenance personnel checked out-of-pipe leakage after that, the refrigerator is out of warranty to swap the pipeline you want your maintenance costs $ 240, Mr. agreed. Can be repaired after less than two weeks, Mr. found refrigeration effect or not.

So Mr. came to the repair shop, maintenance staff attitude is fairly good, let Mr. Ma Home own tune computer Board, clean your refrigerator cooling effect.

Home no matter what adjustment Mr MA, the refrigerator is not good cooling effect. The horse's repeated requests, the after-sales personnel finally once again come to repair, check them after that refrigerator compressor is broken, if you want to change pay maintenance costs $ 320. On this horse is puzzled: "Mr. twice maintenance is because refrigeration, refrigerator ' disease ' meizhi good how can fees again? if you spent 560 pieces, completed a two-day and the problem?"

In desperation, Mr. complaints to consumer associations, consumer associations xiajin County staff indicated that the appliance repair on the date of delivery, the user should get 90 natural period.

During the warranty period, the original repair parts symptom reappear or transfer of spare parts for damage, repairers should be fixed, and waive all repair costs. Through conciliation, the maintenance staff promised to put free of charge to Mr. Ma, refrigerator repair and guarantee the same fault occurs within one year of free maintenance.

Xiajin County business associations remind consumers, home appliance fails, please go to the regular repair shop repair, and maintenance staff in the maintenance repair details indicate on the product name, model number, symptom and maintenance requirements; in addition, product maintenance, repair and maintenance should issue a warranty certificate and maintenance product failure situation, reasons, warranty period, etc.

Consumers should take care of maintenance and repair guarantee voucher, avoid consumer disputes.