Friday, April 15, 2011

Appliances: refrigerator, odd sound complaints of poor quality, after-sales worse

I may 2008 buy have a "card" Qisheng BCD-146SC refrigerator, August 2009 no refrigeration, continue to the agents, but did not reply.

October 2009 and 2010 4 month I'm odd sound website complaints, later maintenance personnel third home maintenance, just repaired when basic normal but it only takes a month or so is not cold, it is also the leakage of refrigerant is a waste. 2010 June I was in the company's Web site the company complaints and dial telephone contact after sales, they promised to help I opened the box body repair, but refused to extend the warranty period, and stick to my refrigerator has been used for two years, so I did not agree. My 2010 June 24 and 2010-24 August in 315 complaints network complaints, 2010 September I put the refrigerator to Wuzhou Qisheng repair shop maintenance, until mid-October and early November, back before the trial, I found that the outside box on the left side of the fridge is slightly warm, very hot when previously normal, while the right side of the outer box is not warm, cold, cold rooms and cold rooms to 2 will not reach the preservation temperature to 5 is the same, the compressor has been running for 24 hours. I asked other service personnel, said the possible refrigerant is not enough, may have internal leakage.

This refrigerator in addition to contact maintenance time and rain do not, I actually use for lack of time for a year, the maintenance period longer than the period of use, I strongly urge the company free to help me get a new fridge, I do not dare mend, and also hope that the company not to drag, to avoid drag out of warranty, give me a reply as soon as possible, and the deduction of 2009 August-now the warranty, please 315 complaints network to give me a witness.

I trust "Qisheng" slogan: we have the strength to make you more satisfied before purchasing this odd! sound refrigerator, why is this odd sound strength heat exchanger refrigerator? it always gave me some trouble, I believe that sound odd?

No comments:

Post a Comment